FAQ

My AcuSharpener Account

If you don't have an account, you need to sign up first to create a new account.

If you already signed up and have your own account, you can just login to access your account.

Just go to the sign up page and follow the instructions to easily register at AcuSharpener.

Please check the spam category in your email. If you have not received the verification email within 30 minutes, please contact us via email at [email protected]. We will manually verify the email.

If You are a Florida acupuncturist, please write your FL license number. Otherwise, just write your license numbers separated by any separator characters of your choice.

Please email us using your registered email. After we verify your email and your new name, we will update it for you.

Please email us with your registered email. After we verify your email, we will add your new license number to your account for you.

Please register a new account, or email us.

You probably use an email which is not the registered email. Please use your registered email. If you forgot your registered email, please email us.

Our CEU/PDA Courses

They are online acupuncture distance courses and acupuncture live webinars.

Our acupuncture continuing education CEU/PDA courses are written in English.

Currently our online acupuncture CEU/PDA distance courses are all in PDF format.

No, they never expire. For example, John purchased a CEU/PDA course during promotion in 2020. Then John forgot to finish it. In 2030, he remembers the course and he can still finish the course to renew his license.

Yes, They are all approved by NCCAOM, California Acupuncture Board, Florida Acupuncture Board. For details, please visit our website.

There are 10 questions in our distance course quizzes.

7 correct answers to the questions are required for you to get the certificate.

Yes, you can. You can take quiz unlimited times until you get the certificate.

It’s very easy! Before the webinar starts, go to your account panel, click the Enter Session button, follow the instructions, you will attend the webinar easily.
If you are too busy to remember the time, don’t worry, we will send you 2 reminder emails, one email after purchase and the other before the webinar starts.

No, You don't need to take a quiz after a live webinar.

Yes, you can. The live webinar can be easily accessed from a smartphone or tablet, as long as it can connect to the internet and view webpages

Certificate

We will report immediately. However, it may take a while for you to receive the credits due to the traffic on the CE Broker website. It usually will appear on your CE Broker account on the same day.

If you check the box for the NCCAOM certificate, you should receive two certificates for one course. One is Acusharpener certificate, the other is NCCAOM certificate directly from NCCAOM.

If not, you will receive an AcuSharpener certificate.

You will receive the AcuSharpener certificate instantly.

We automatically report your NCCAOM credit instantly. NCCAOM will process your certificate. After your NCCAOM certificate is generated, you will receive your NCCAOM certificate from NCCAOM. If you don't receive the NCCAOM certificate within 24 hours, please contact us.

NCCAOM no longer approves CPR courses, rather they allow any CPR certificate, so the NCCAOM certificates are not distributed. You can use the AcuSharpener generated certificate for NCCAOM.

Below is the message NCCAOM sent to us:

"The NCCAOM will accept the CPR requirement for recertification from all providers and the system will automatically grant that person 4 points. Only 1 CPR certificate is permitted per recertification for each individual. Each person will get 4 points no more or less for their CPR requirement, regardless of what the certificate shows. "

Security

At AcuSharpener.org, security is always our top priority. We take security seriously and have not had any security issues since our founding. We are certified by McAfee, Norton and TrustedSite to be a secure website. You can verify our site security here (Norton) and here (TrustedSite.) All your data is transmitted securely with TLS 1.3.

Additionally, we have recently done third party audits to ensure our security.

Payment

Yes, you can pay with a credit card for our CEU/PDA courses. A PayPal account is not required.